<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=73454&amp;fmt=gif">

How Milestone Retirement Communities Improved Staff Utilization & Boosted Staff Satisfaction

August 21, 2020 | Jim Rubadue

blog-how-milestone-retirement-communities-reduced-agency-boosted-staff-satisfactionMilestone Retirement Communities is a Vancouver, Washington-based senior living organization that employs 3,900 employees across their 39 buildings in 22 states. Like many providers we work with, they came to OnShift seeking increased visibility into staff utilization to reduce labor costs

OnShift Schedule has afforded them that visibility, allowing them to proactively prevent overtime and improve employee utilization.

But OnShift has also helped them make strides in another area of focus: retaining top talent to care for residents. In fact, OnShift Engage has helped increase staff satisfaction by 52%. Watch the video to hear Chief Operating Officer Patrick Dooley talk about the features within our workforce management software that made these results, and others, possible. 

Recent Posts

Introducing OnShift Schedule X: The Future Of Workforce Scheduling Is Here
Honored to Share SAMI's Triumph in McKnight's Excellence in Technology Awards
National Assisted Living Week: A Sweet "Season of Reflection" with Concord Reserve


Recruit, Engage, Retain

Operational Excellence

Payroll-Based Journal

In The News

About Jim Rubadue

Jim Rubadue is Chief Customer Officer at OnShift. As a seasoned manager with 20+ years of client and employee focused experience in strategy, operations, program management and business ownership, Jim has a track record of increasing customer satisfaction and product adoption.

See OnShift In Action

See for yourself why thousands of providers rely on OnShift’s innovative software for recruitment, hiring, workforce management, pay and engagement. Request your personalized demo today.

Request A Demo