senior care executive director holding a pen

The OnShift Story Is Best Told By Our Customers

Any company can tell you their value proposition, but we like to leave it to our customers to say it best.

senior care employee checking schedule on a tablet

92.8 In 2021 Best In KLAS Report

KLAS Research, the world’s leading third-party healthcare IT research organization, recently rated OnShift in their 2021 Best in KLAS report. KLAS Research provides accurate, honest, and impartial insights for the healthcare IT (HIT) industry. Our customers provide KLAS with their honest opinion about their experiences with OnShift. KLAS in turn analyzes that feedback to provide the industry with an unbiased evaluation of our products and services.

OnShift scored a 92.8 in the Scheduling - Nurse & Staff market segment of ERP & Human Capital Management category. The average score is 83.9 among all software vendors in the category.

Comparison of OnShift KLAS score vs average vendor score

Leader In The G2 Grid® For Assisted Living Software

OnShift is consistently rated as a "Leader" in the G2 Grid® reports. These quarterly reports utilize user reviews and data aggregated from online sources and social networks to compare and rank top software vendors.

G2 Fall 2021 Leader Badge

“Employee software of the future, more than just schedules.”

Thousands trust Capterra to capture unbiased user reviews. Read the user reviews that make up our 4.1 out of 5 star rating. 

Capterra Star Rating

Here’s What Our Customers Have To Say About OnShift

OnShift Helps Reduce Turnover & Overtime

“I believe OnShift has helped to reduce our overtime at many of our communities. We’ve also experienced a large reduction in turnover. We’re down 13% year over year, so we are quite happy with our turnover. I believe that OnShift has played a role in helping to reduce our turnover and overtime.”

- Linda Roberts, Area Director of Operations, Discovery Senior Living​

Employee Feedback Drives Positive Change

“It is easy for staff to get a quick survey and immediately to respond to the survey. We have actually made a lot of changes or improvements in different operations based on their comments, and that is great. Patients get the message right then and there. Managing overtime has been great because it is very clear who is in overtime. When people are looking to pick up shifts, we can move things around and reduce our overall overtime. That is very helpful.”

Provider VP/Executive
Collected about OnShift by KLAS in October 2021 © KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

Dedicated To The Senior Care Industry

“Our previous scheduling vendor wasn’t in the long-term care market. It didn’t allow us to have person-centered care where we needed to schedule based off a neighborhood, not just an open shift. We like all of our residents to have the same staff taking care of them, so that way our staff can get to know who they’re taking care of. The other scheduling vendor didn’t quite understand all the intricate details of how a long-term care facility works.”

- Jerol Schrag, CFO, Bluestem Communities​

Superior Customer Support

“The support that we have received from OnShift has been excellent. I have met with most of their executive team, and they have been right there for us.”

Provider VP/Executive
Collected about OnShift by KLAS in August 2021 © KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

OnShift Helps Expand Candidate Pool

“Not only has OnShift Employ created a faster, more efficient hiring processes and reduced our hiring costs, but it has helped us reach new applicants who otherwise may not have applied.”

- Cody Traffanstedt, Assistant Administrator, Arbor Springs Health & Rehab​

User Friendly Experience For Staff & Management

“I like the system. The solution is so easy for our staff to access at home. Staff members can look at their schedule and pick up shifts from home anytime they want. The system is very user friendly, and it gives the staff a lot of different options. They can request a shift, and the system will automatically approve their request. Staff members know right then that they got the shift they requested. I can reach out to all the staff at the facility and send them a message or let them know that something is going on.”

Provider Director
Collected about OnShift by KLAS in August 2021 © KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com

Awards & Recognition

We’re really proud of our solutions, our company and of the recognition OnShift has received. Here are a few of the many awards that OnShift has snagged over the years.