two smiling long term care employees

We Are Customer Obsessed

Our innovative software is just one part of the story. Being an OnShift customer means having a partner who is just as committed to the success of your organization as you are.

senior care employees on phone and sitting at desk

We Know Your Business

OnShift’s exclusive focus on long-term care and senior living is reflected in our Customer Success team’s deep expertise in helping providers succeed with technology in complex senior care environments – so your workforce and labor management goals are met.



We Are An Extension Of Your Team

Our customers don’t think of us as just another software vendor. They think of us as an extension of their team. We work hand-in-hand with our customers to establish workforce goals, proactively monitor key metrics and develop continuous improvement plans.



We're Always By Your Side

We take your success seriously. In, fact we are obsessed with it. We will make sure you have the knowledge, tools and resources you need to meet your goals. And, if an issue comes up, we are there 24/7 to make sure it's resolved.



Customer Success Management

Transform your approach to recruitment, hiring, management and engagement with the expert guidance and support of the OnShift Customer Success Team.

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Implementation, Education & Support

OnShift's implementation, education and support services provide the expertise and reliability you need to get up and running quickly.

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Our Dedication To Healthcare

We're dedicated to delivering purpose-built software to help you staff more effectively and efficiently, all while delivering an experience your employees will love.

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OnShift Helps Touchstone Communities Make A Difference In The Lives Of Their Patients & Staff

Nicole Kummala, Director of Workforce Management at Touchstone Communities, discusses their partnership with OnShift’s Customer Success team which has driven high employee satisfaction and increased efficiencies.

Why Thousands Of Providers Rely On OnShift

Dramatically reduced turnover rates, decreased costs and improved quality and continuity of care—it’s possible with OnShift.

Easy To Use

Ease of use is in our DNA. We’ve designed our software to be intuitive for all users, from employees to executives, to ensure high adoption and maximum value.

Customer Success

Your success is what drives us. That’s why our Customer Success experts are dedicated to helping your teams meet their staffing goals day-in and day-out.

Innovation & Evolution

We listen to, learn from and innovate with our customers. Then we share what we learn by developing and enhancing our products as well as exchanging best practices.

Employee-First Focus

Your employees are everything. We’re committed to bringing them software that can make their lives easier.

Industry Support

We actively support senior care through deep partnerships with industry associations and the open sharing of staffing best practices.

Sustainable ROI

Our commitment to delivering actionable data and predictive insights allows you make more informed staffing decisions—so you can achieve fast, sustainable ROI.

See OnShift In Action

See for yourself why thousands of providers rely on OnShift’s innovative software for recruitment, hiring, workforce management, pay and engagement. Request your personalized demo today. 

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OnShift suite of devices 2024