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    Implementation, Education & Support

    Deploying and learning a new technology can be intimidating. Not with OnShift. Our proven implementation methodology, ongoing education and reliable support services will quickly engage and excite your staff.

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    Get Up & Running Quickly

    Let us take the lead on implementation, reducing the time & resources required by your organization.

    A Roadmap For Success

    Define timelines, review goals & establish key success metrics for a smooth transition.

    Seamless Integrations

    Ensure you have a 360° view into staffing from day one by integrating your existing time & attendance, HR & clinical systems.

    Customized Training

    From the tech savvy to the novice, OnShift offers a hybrid approach to training, including live trainings and on-demand courses via OnShift University.

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    Continued Education To Maximize Your Investment

    Ensure every OnShift user—from schedulers and administrators, to HR and executives—is an expert with ongoing training opportunities and on-demand educational resources.

    On-Demand Learning Portal

    OnShift University offers a range of courses designed to help users learn the basics and master more advanced features—all at their own pace.

    Dedicated Peer-To-Peer Community

    Exchange ideas, ask questions and share tips with other OnShift users in our online community just for OnShift clients.

    Searchable Library Of Resources

    Our robust support site, Knowledge Central, and user community provides instant access to articles, best practices and videos by product and role, plus advice from fellow OnShift users.

    Monthly Training Webinars

    Our industry experts provide innovative, up-to-date best practices, tips and strategies to ensure community users achieve success.

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    Access To Support When You Need It

    OnShift offers a range of resources and 24/7 access to live support for every user, from executives to employees.

    Looking For Help?

    Our OnShift Customer Support team is available to assist 24/7. To get started simply log in to OnShift and click "Help" to view support articles, access the user community or submit a support ticket.

    Additional Support Options

    Email us at support@onshift.com

    Contact us by phone at 800.385.1494

    For OnShift Wallet specific questions, please call 855.210.9410 or email us at walletsupport@payactiv.com.

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    See OnShift In Action

    See for yourself why thousands of providers rely on OnShift’s innovative software for recruitment, hiring, workforce management, pay and engagement. Request your personalized demo today. 

    Request A Demo
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