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Reduce Employee Turnover By 33%? Here’s How To Make It Happen

February 1, 2019 | Jim Rubadue


how one senior care provider reduced turnoverEmployee turnover runs rampant in senior care and the work that goes into replacing these employees is exhausting. But just imagine trying to fill open slots in a rural setting when a hospital has just been built down the street. Sounds pretty tough, right? 

That was the case for Washington Odd Fellows Home, a not-for-profit continuing care retirement community located in Walla Walla, Washington. They knew they had to get serious about engaging and retaining their employees, so they turned to OnShift. 

We swooped in and helped them streamline staff scheduling, improve employee communications, monitor staff satisfaction and capture feedback. As a result, Washington Odd Fellows Home saw an increase in staff satisfaction and a 33% in turnover in just six months.


It’s valuable to have the chance to act on employee feedback gathered in OnShift. Before OnShift we did not have a standard method or tool to consistently connect with our employees to measure their satisfaction, until we started to use OnShift Engage.

- Lisa Whited, HR Director, Washington Odd Fellows Home


It doesn’t get much better than that. I encourage you to read the full case study to learn more about how OnShift improved outcomes for Washington Odd Fellows Home, and how we could do the same for your organization.           

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About Jim Rubadue

Jim Rubadue is Chief Customer Officer at OnShift. As a seasoned manager with 20+ years of client and employee focused experience in strategy, operations, program management and business ownership, Jim has a track record of increasing customer satisfaction and product adoption.

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