in employee turnover
and less stressed staff
in shifts with a call-off
in on-time punches
Washington Odd Fellows Home is a not-for-profit continuing care retirement community located in Walla Walla, Washington. Washington Odd Fellow Homes’ 240 employees serve residents across a spectrum of care including independent living, assisted living, skilled nursing and rehabilitation.
Scheduling staff at Washington Odd Fellows Home was manual, tedious and frustrating to both employees and schedulers. Additionally, the community is in a semi-rural area of Washington and faces tough competition for talent. Without visibility into employee satisfaction levels, community leadership was at considerable risk of losing staff to the local hospital.
Washington Odd Fellows Home turned to OnShift to help with their employee staffing and satisfaction issues. OnShift’s suite of products, including OnShift Schedule and OnShift Engage, help Washington Odd Fellows Home with online scheduling, employee communications, and capturing and monitoring employee feedback to improve satisfaction and reduce turnover.
- John Brigham, CEO
“It’s valuable to have the chance to act on employee feedback gathered in OnShift. Before OnShift we did not have a standard method or tool to consistently connect with our employees to measure their satisfaction, until we started to use OnShift Engage."
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