Looking for the latest workforce insights & strategies from top providers & industry experts? You’ve come to the right place. Our award-winning blog features fresh best practices around recruiting, hiring, managing and engaging senior care employees, so grab a fresh cup of joe, pull up a chair and jump right in.
April 24, 2018 | Mike Pumphrey
How can senior care organizations thrive in today's challenging environment? The answer lies in your workforce. In working with thousands of LTC and senior living providers, we've learned the key...
April 20, 2018 | Peter Corless
No one said working in long-term care and senior living was easy. Sometimes personal or work-related factors can influence an employee’s attitude, leading him or her to come off as negative or ...
April 17, 2018 | Peter Corless
The Centers for Medicare & Medicaid Services (CMS) has announced it will start utilizing Payroll-Based Journal (PBJ) data to calculate the staffing measure rating for the Five-Star Quality Rating...
April 13, 2018 | Peter Corless
California is making a change to its minimum staffing requirements for skilled nursing facilities (SNFs). Effective July 1, 2018 (the start of CA fiscal year 2018/2019), facilities will be required...
April 2, 2018 | Mike Pumphrey
Employee feedback loops are an integral part of employee engagement in long-term care and senior living. But not every organization pays close attention to – let alone collects – frequent feedback...
March 29, 2018 | Jim Rubadue
The saying is true, “not all superheroes wear capes!” And here at OnShift, we call those superheroes long-term care and senior living schedulers.
This year, we were thrilled to receive a record...
March 22, 2018 | Peter Corless
Every manager wants to see his or her employees succeed, but sometimes, certain people struggle. And when a manager notices an individual’s performance is not up to par, it may be time to implement...
March 21, 2018 | Mike Pumphrey
The expectations of the senior care workforce are changing. Flexible schedules, a voice to initiate positive changes and regular recognition for hard work are no longer nice to haves, they are must...
March 16, 2018 | Peter Corless
Exit interviews can be tricky to conduct and many senior care organizations may not think they’re valuable because the employee has already committed to leave.
However, the exit interview can offer a...
March 14, 2018 | Mike Pumphrey
Providing high quality care is long-term care and senior living organizations' number one priority. But providers must also be mindful of their bottom line. So, how can they achieve both? By taking...
March 8, 2018 | Mike Pumphrey
We all know that quality care and service would not be possible without the hard work and dedication of employees. Caregivers and staff play an undeniable role in ensuring residents are comfortable...
