March 29, 2018 | Jim Rubadue
March 29, 2018 | Jim Rubadue
The saying is true, “not all superheroes wear capes!” And here at OnShift, we call those superheroes long-term care and senior living schedulers.
This year, we were thrilled to receive a record number of nominations for our annual OnShift Scheduler of the Year competition, which really proves that there are indeed superheroes among us.
OnShift had the opportunity to meet one of this year’s Schedulers of the Year award winners, Isabel – or Izzy, for short – Ruiz from Orchard Villa this week. We were cordially invited to join in the surprise celebration that the Orchard Villa team planned for Izzy – which was complete with cake, confetti, balloons and flowers…all things fit for a very deserving super scheduler. The outpouring of love and support she received during the celebration was unbelievable – her whole family was there for the surprise.
Izzy’s team members raved about her and how she’s been a tremendous asset to the community for the last 14 years. Even the residents joined in to share the wonderful things Izzy does in her role, which goes to show her super powerful presence is felt at all levels of the community.
Her nomination cited not only her ability to manage the schedule, but also mentioned how she goes above and beyond to cultivate strong relationships with employees. She even uses an innovative approach to collect staff feedback and increase engagement with her “Riddles of the Week,” which she sends out using OnShift’s messaging feature.
Izzy is in good company as one of this year’s superhero schedulers, a group that was praised for their special “staffing powers,” their dedication to their community’s mission and their ability to “come to the rescue” in a multitude of ways. Several were applauded for their instrumental role in reducing labor costs, boosting employee engagement and leading the charge in onboarding new staff to OnShift Schedule.
I could go on for days about the invaluable work that this scheduling squad does on a daily basis, but I will stop myself there. Without further ado, please join me in celebrating this year’s Senior Care Superheroes, the 2018 OnShift Schedulers of the Year:
Some highlights from the winning nominations:
I’d like to thank all the scheduling superheroes who save the day each and every day to ensure patients and residents receive the best care possible. OnShift is honored to work with you in partnership and proud to support your efforts in staff scheduling and labor management.
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About Jim Rubadue
Jim Rubadue is Chief Customer Officer at OnShift. As a seasoned manager with 20+ years of client and employee focused experience in strategy, operations, program management and business ownership, Jim has a track record of increasing customer satisfaction and product adoption.
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