July 19, 2016 | Mike Pumphrey
July 19, 2016 | Mike Pumphrey
Senior living and post-acute care providers have become increasingly concerned with engagement within their labor forces. Between high turnover rates, a majority-millennial workforce and a steady stream of research indicating engagement as a key component for business success, it is understandably a pressing concern.
Most of today’s workers are millennials, and they have been deemed a generation of job hoppers. Add to that an average staff turnover rate of 42% in senior living and the prospect that only 29% of millennials are engaged at work, according to a recent Gallup report, employee engagement proves an even more urgent priority for senior living providers.
That’s why Sodexo listed employee engagement as one of nine quality of life trends in its 2016 Workplace Trends report. The annual report provides details on trends, including everything from healthy lifestyle initiatives in the workplace to office layout designs for facilitating teamwork and communication.
More specifically, Sodexo noted employee engagement through recognition in the workplace has the potential to boost business performance.
Sodexo indicated two key areas organizations should focus on to improve employee engagement and business performance—improving quality of life for workers and reaching every employee in an organization.
When all’s said and done, fostering employee engagement is an all hands on deck mission, no matter how things might have run in the past.
“Perhaps the persistently low employee engagement scores of the past decade or so can be attributed to the fact that employee engagement has traditionally been the responsibility of human resources, even though engagement can be impacted by every department in an organization,” the Sodexo report states. “Seen from this broad vantage point, employee engagement becomes a core business strategy, as opposed to an HR function.”
In addition to the two focus areas identified by Sodexo, consider these 5 tips for engaging senior living employees, and you’ll be well on your way to higher retention and better worker satisfaction overall.
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About Mike Pumphrey
Mike Pumphrey is Vice President of Product Marketing at OnShift. His expertise in staffing and labor management strategies in long-term care and senior living is foundational to his role leading OnShift’s Product Marketing team. Mike works hand-in-hand with state and national associations, senior care providers, and with OnShift’s Customer Success and Product teams to create impactful best practices aimed to help solve the daily workforce challenges in senior care. Mike shares insights, research and recommendations to improve clinical, operational, and financial outcomes through regular blog posts and conference speaking engagements.
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