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Managing Millennials in Senior Living: Give Them What They Want

July 7, 2016 | Mike Pumphrey

world-population-by-generation.pngThe rise of Millennials in the workforce is causing many managers to scratch their heads in supervisory confusion.

They’re not motivated by money? They can’t be swayed by traditional incentives? They want how much feedback?

Many organizations are racing to adapt to managing this new workforce, which recently became the largest in the workplace. It’s also due to become the largest generation by head count in the world.

78-percent-new-hires-senior-living-edited-cropped.pngIn senior living, the millennial force is perhaps even more notable: according to a recent survey conducted by OnShift and McKnight's Long-Term Care News, the vast majority of new hires in senior living are millennials.

To manage millennials, employers are having to learn new practices around giving them not what the previous generations wanted, but what this new workforce behemoth says is most important. According to findings from The Deloitte Millennial Survey 2016, what-millennials-value-in-workplace.pngmoving up career ladders and eventually taking on leadership roles are among the most important factors for millennials when they consider job opportunities.

“The more diversity of opportunities, new challenges and leadership training you provide, the more likely it is that you’ll be able to retain some of these folks,” says Aaron Smith, President of YI Advisors, a consulting firm that works with clients to engage young people.

To learn more about managing millennials in your senior living organization, access our free download: “5 Things Senior Care Executives Must Know About Attracting & Retaining Millennials.”


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About Mike Pumphrey

Mike Pumphrey is Vice President of Product Marketing at OnShift. His expertise in staffing and labor management strategies in long-term care and senior living is foundational to his role leading OnShift’s Product Marketing team. Mike works hand-in-hand with state and national associations, senior care providers, and with OnShift’s Customer Success and Product teams to create impactful best practices aimed to help solve the daily workforce challenges in senior care. Mike shares insights, research and recommendations to improve clinical, operational, and financial outcomes through regular blog posts and conference speaking engagements.

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