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Senior Healthcare Blog

Looking for the latest workforce insights & strategies from top providers & industry experts? You’ve come to the right place. Our award-winning blog features fresh best practices around recruiting, hiring, managing and engaging senior care employees, so grab a fresh cup of joe, pull up a chair and jump right in.

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Senior Living & LTC Providers: Is Your Feedback Loop Failing?

October 12, 2017 | Peter Corless

Employee feedback is an essential part of organizational success. It ensures that management and employees are on the same page and that both they and the company continue to thrive. Collecting staff...

An Employee Retention Game-Changer: The Stay Interview

October 3, 2017 | Peter Corless

Does your long-term care or senior living organization find it’s spending an exorbitant amount of time on new hire interviews, only to have employees churn in and out? This “revolving door” effect is...

PBJ Update: CMS Memo Announces Data Submissions Go Public Nov. 1

September 28, 2017 | Peter Corless

Beginning Nov. 1, the Centers for Medicare & Medicaid will post public files of providers’ Payroll-Based Journal data to provide “transparency” to LTC facilities, stakeholders and the general public.

4 Perks Senior Care Providers Can Offer to Boost Employee Satisfaction

September 20, 2017 | Peter Corless

Not all perks are created equal. Some perks appeal to certain age groups, while others are costly and difficult to maintain. But if there were ever a time to take a closer look at what you offer...

PBJ Update: CMS Continues to Crack Down on Incorrect Submissions

August 18, 2017 | Peter Corless

The scrutiny that Centers for Medicare & Medicaid Services (CMS) faces with respect to facility Payroll-Based Journal (PBJ) reporting continues to evolve and senior care providers need to be aware of...

3 Staffing Tips From Today’s Senior Living Human Resources Execs

July 27, 2017 | Peter Corless

I had the pleasure to moderate the Human Retention Strategies and Best Practices panel at the 2017 Senior Housing News Summit in Chicago. It was a great discussion where I shared my experiences and...

REPORT: SNFs Decrease Deficiencies Despite Staffing Struggles

July 17, 2017 | Peter Corless

The Kaiser Family Foundation’s recently released “Nursing Facilities, Staffing, Residents and Facility Deficiencies” report shows deficiencies have dropped across the industry from 9.3% in 2009 to...

Senate's Proposal Cuts Medicaid Funding for Skilled Nursing Facilities

June 28, 2017 | Peter Corless

Healthcare is a topic on everyone’s mind right now—particularly those in the senior care industry. Titled the American Health Care Act, this bill, which would replace the current Affordable Care Act,...

Why Employee Engagement Requires a Systematic Approach

June 21, 2017 | Peter Corless

As you know, employee engagement is the hot topic in senior care—and for good reason. The current labor shortage, which is only expected to get worse, means providers are rethinking strategies to...

Five-Star Quality Rating Staffing Strategies

May 30, 2017 | Peter Corless

A focus on transparency and quality improvement has led The Centers for Medicare & Medicaid Services (CMS) to up the ante on how Five-Star Quality Ratings are calculated and reported.

Since potential...

Making the Most of What You Have: How to Staff Smarter in Senior Care

May 26, 2017 | Peter Corless

The labor shortage in long-term care (LTC) has many providers in dire straits. With the growth of the aging population and projections calling for an additional 2.5 million workers, the outlook is...

4 Ways to Reduce Overtime in Senior Care

May 25, 2017 | Peter Corless

Labor costs have reached unprecedented heights due to high turnover and a growing workforce shortage. This has led senior care providers to accept paying a premium for labor through increased use of...