Senior Healthcare Blog

Since 2008, potential residents and their families, hospitals, healthcare providers and other referral sources have relied on The Centers for Medicare & Medicaid Services (CMS) Five-Star Quality...

You’ve reviewed their application. They’ve completed your rigorous interview process. And they’ve accepted your offer. But now it’s their official first day on the job. They’re ready to meet their...

Technology impacts everything we do. It helps us avoid traffic on our way to work. It allows us to binge watch our favorite shows while standing in line at the grocery store. It’s even changed the...

IDD providers are no strangers to the current workforce shortage the industry is facing. Demand for services in on the rise. Wages for DSPs remain stagnant and turnover rates average near 50%. 

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The average employee turnover rate in behavioral health is estimated at 40%. However, it’s not uncommon to hear of rates as high as 70%. This constant churn of employees not only impacts the overall...

When you ask healthcare providers what keeps them up at night, high employee turnover is likely near the top of their list. The average turnover rate in healthcare is 20.6%. For behavioral health...

Welcome to our Getting Ready For 2019 blog series! Over the course of the next few weeks we'll share some key areas providers need to focus on to ensure success in the new year. One priority at the...

When it comes to tech adoption, it’s time for health and human services providers to speed things up. This was the main focus of Monica Oss’s closing keynote at the recent 2018 OPEN MINDS Technology...

What’s measured is managed. And for those in senior care, what’s measured is also what drives the success of your organization.

According to a recent survey of 17 states from the National Core Indicator, the average turnover rate for direct support professionals (DSPs) is 45%. And other research, predicts turnover in the...

Your direct-care staff are at the center of everything that you do, but today's challenging labor market makes attracting and retaining them more difficult than ever before. 

OnShift's scheduling and...

Labor is generally one of the top expenses for any residential IDD provider. And for many, rising overtime can drive these costs even higher. While you may never be able to fully eliminate overtime,...