April 27, 2022 | Mike DiComes
April 27, 2022 | Mike DiComes
For the past decade, OnShift has celebrated and honored a critical role in the post-acute and senior living workforce, the staff scheduler, with our Scheduler of the Year award. This year, we knew we wanted to expand our celebration to include not only schedulers, but caregivers, community leaders and human resource professionals as well.
The OnShift Applause Awards were created to say thank you to those who are in every facet of serving our nation’s senior population. And after reading the hundreds of nominations across our four award categories, thank you is hardly enough. Stories of perseverance, dedication, grit and selflessness filled the nominations, making it a near impossible task to select our finalists and, in the end, our winners.
Improving employee retention, lowering overtime costs, reducing agency usage and reliance during the pandemic, and, most importantly, improving resident care and service were common themes among our winners. And something all our recipients shared was their positive energy and selfless contributions to ensuring a better place for their colleagues, residents and families.
Here are just some of the things nominators had to say about our OnShift Applause Award winners:
And now the moment you’ve been waiting for, please allow me to introduce the 2022 Winners of the OnShift Applause Awards.
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About Mike DiComes
Mike leads the OnShift Customer Success organization, overseeing implementations, training, customer support and customer success management. He has over 20 years of experience leading global functions and multi-disciplined teams driving the customer experience for software technology companies across several industries including healthcare, cyber security, payments and higher education. Prior to OnShift, DiComes led the customer success organization at Jenzabar, covering all post sales customer delivery disciplines. He held several senior management roles leading support, professional services and technical account management during his tenure at ACI Worldwide Inc. In addition, DiComes’ led the North American Services & Support organization for Sophos, a UK based cyber-security company. Mike holds a bachelor’s degree in Management Information Systems from Nichols College.
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