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Proof That Employee Engagement Works In Senior Care

March 9, 2017 | Mike Pumphrey

You may have noticed—we’ve gone a little employee engagement crazy over here. There’s a good reason for it. Senior care faces unprecedented workforce challenges: a caregiver shortage, more competition for workers, a need to improve care quality, and high turnover. In fact, there were 21,908 open jobs in nursing care facilities (SNFs, assisted living and continuing care retirement communities) as of January 2017.

The needs and expectations of employees are ever changing, too. Competition for frontline workers means that employees are in the driver’s seat. “An increase in open positions indicates that more employees are thinking, ‘the grass may be greener’ and seeking more attractive opportunities or higher pay,” says Peter Corless, executive vice president at OnShift. “Providers need to understand this and look at strategies on how they can build an employee centric culture to retain staff.”

The benefits of employee engagement are far-reaching. Engaging employees has been proven to boost performance, quality and profitability. Still not convinced? Take a look at the infographic below and see how engagement can lead to long-term success for your organization.


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About Mike Pumphrey

Mike Pumphrey is Vice President of Product Marketing at OnShift. His expertise in staffing and labor management strategies in long-term care and senior living is foundational to his role leading OnShift’s Product Marketing team. Mike works hand-in-hand with state and national associations, senior care providers, and with OnShift’s Customer Success and Product teams to create impactful best practices aimed to help solve the daily workforce challenges in senior care. Mike shares insights, research and recommendations to improve clinical, operational, and financial outcomes through regular blog posts and conference speaking engagements.

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