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Bridging The Gap with Acuity-Based Staffing in Senior Care

August 27, 2012 | Mark Woodka


I have had numerous meetings with senior living executives where the topic of acuity came up. They were analyzing labor reports, trying to figure out why there were so many spikes in the labor budget every week. The common answer they received from community or facility management was that extra staff was on hand “because of acuity.”

Now “because of acuity” sounds like the right thing to do. After all, delivering high quality care is the top priority. But lacking documentation or a systematic process that connects resident acuity levels with staffing plans, only questions remained. There was no manageable way to identify, quantify, and explain the variances, and these spikes began to chip away at the organizations’ bottom lines.

The answer to this common problem is acuity-based staffing, and the new Staff Exact features from OnShift were designed to tackle this challenge. For executives, Staff Exact bridges the gap by providing full transparency into how resident acuity affects labor costs, at any point in time. It identifies when staffing up is required and when it is not, providing opportunities to not only ensure care, but also reduce costs. For clinical managers, Staff Exact provides tools to pinpoint your staffing requirements based on fluctuating acuity levels, down to the hour by position and location.

Staff Exact is truly about staffing with precision. With mandates to lower costs and deliver high quality care, staffing based on exactly what your residents need—and deserve—makes a lot of sense. It’s a fiscally sound practice that puts your residents’ care first, and that’s a winning strategy for any senior living provider today.

Read more about the new release from OnShift and how Staff Exact:

  • Works in skilled nursing and assisted living environments
  • Removes the guesswork and does all the math for you
  •  Supports user-defined care and time standards you trust

See for yourself! Take a look at Staff Exact by requesting a brief demo. As always, I welcome your feedback.

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About Mark Woodka

Mark Woodka is CEO of OnShift and has over 25 years of experience in enterprise software sales and marketing, having worked for startup organizations as well as Fortune 500 companies. He often leverages his extensive background in technology-enabled process improvements speaking at industry conferences as well as authoring articles on long-term care trends and issues.

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