The pandemic put employee experience on a pedestal, and for good reason. Organizations had to sharpen their focus on factors like burnout, shifting personal and professional priorities, and desire for stronger communication as mass resignations ensued. In response, many organizations turned to technology to innovate their employee experience strategies. Now, the modern workplace must prioritize the employee experience, but this time to attract talent and retain their people.
I sat down with Peter Corless, executive vice-president at OnShift, to discuss the importance of employee experience in building a modern workplace.