What’s measured is managed. And for those in senior care, what’s measured is also what drives the success of your organization.
“The operation of your community is dependent on revenue, therefore you need to make sure you’re operating as efficiently as possible and not mismanaging expenses,” says Lisa Fordyce, Executive VP of Enterprise Development for Senior Living at OnShift, and former senior housing operator.
Labor is generally one of the largest expenses for long-term care and senior living organizations; and tracking the right metrics can not only lead to reduced costs, but help you staff more strategically for increased employee engagement and quality care and service.
Our latest whitepaper, Labor Metrics That Matter In Senior Care, provides a complete list of metrics every senior care operator should include in their scorecard. You’ll learn how to dig into the data so you can:
- Hire right and with greater efficiency
- Staff consistently for quality care & service
- Reduce excess labor costs
- Boost employee engagement
- Focus on turnover & retention