Employee retention
Use of agency workers
To fill open-shifts
And engaged staff
Located just north of Boston, Edgewood, a LifeCare community, offers all levels of care including enhanced independent living and skilled nursing services. Edgewood’s care philosophy is centered on their residents as the architects of their own wellbeing, which allows residents to receive care in their preferred location across the 100-acre campus.
Paper and pencil were the foundation for creating the staff schedule and “robo calls” were in place to fill shifts at Edgewood. These manual practices were time-consuming and error-prone and led to high overtime and difficulties communicating with staff.
Edgewood selected OnShift Schedule to streamline labor management and gain better visibility into labor costs. OnShift’s online scheduling, employee communications and overtime management features were key reasons why Edgewood chose OnShift.
- Diane Sanchez, Scheduler
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“Our turnover has reduced by a little more than 10% since we started using online scheduling with OnShift. It holds employees accountable to work the shifts as scheduled. By eliminating confusion with scheduling or shift swaps and allowing people to cover shifts quickly, OnShift helped to reduce staff frustration and burnout.”
OnShift's award-winning software suite gives you the predictive and intuitive tools you need to find and recruit talent, make quality hires, engage employees and optimize schedules for high quality care, improved productivity and greater profitability.