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Contact OnShift Support

Are you an existing OnShift customer looking for support?
We're Here To Help!

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OnShift Wallet Support

For help with OnShift Wallet, powered by Payactiv, please email or call Payactiv using the information below.

Email: support@payactiv.com

Phone: 1.855.210.9410


All Other OnShift Support Needs

Our OnShift Customer Support team is available to assist via phone 7 days a week, 8am to 8pm ET, and via email 24/7. To get started simply log in to OnShift and click "Help" to view support articles, access the user community or contact us using the information below.

Email: support@onshift.com

Phone:  1.800.385.1494

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Trouble Logging In? This Will Help!


Did you forget your username?

When signing into OnShift, please remember to use your email address you verified your account with as your username. You can also contact the OnShift Scheduler or Administrator at your facility to look up or reset your login information.

Did you forget your password?

Easy fix! Click here, enter your email address, then click "Forgot password". We will email you a password reset link.

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