In my role as a customer success associate with OnShift, I get to talk to a lot of schedulers and senior care employees on a daily basis. It always amazes me that so many organizations still use pen and paper for scheduling before they make the switch to OnShift. That's not only time consuming, but also puts resident care, labor budget adherence and staff satisfaction at risk.
If you're a scheduler, does this sound familiar?
- Making the schedule on paper – in the video below, you’ll see how one director of nursing expresses frustration because paper schedules are easy to lose or even ruin with a cup of tea or coffee.
- Sharing it from person to person – paper schedules are difficult to share between schedulers, managers and employees, especially when changes are constantly occurring.
- Managing call-offs manually – when someone calls in sick, this means calling through a list of people to find a replacement (usually with little notice).
Fortunately, with OnShift's staff scheduling software, senior care providers can:
- Create best-fit schedules online – monitor overtime with real-time alerts and adjust staffing levels based on acuity or census changes
- Easily share with all employees – when the schedule is published, all employees can be alerted at once and can view it online or on their smart phone
- Send messages to employees when there’s a call-off – fill an open shift in minutes by communicating openings to all available and qualified staff via text message, email, automated phone call or mobile push notification
By automating scheduling processes, communities increase efficiencies, boost productivity, and gain more time for what matters most, providing high quality care to residents. Check out the video below to hear how adding OnShift made scheduling more efficient for one community:
Century Oak Care Center Gets Off Paper and Goes Online