LTC & Senior Living Best Practices & Insights Blog | OnShift

The New Five-Star Staffing Guide Is Here

Written by Elise Walton | Feb 14, 2022 2:00:00 PM

Knowing the ins and outs of the Centers for Medicare & Medicaid Services' (CMS) Five-Star Quality Rating system is critical to driving census growth. Potential residents and their families, hospitals, and other referral sources rely on this rating to evaluate and compare communities.

Staffing is a crucial part of this rating. Several new staffing metrics are now publicly available and will soon impact your organization’s rating. 

Download our new Five-Star Staffing Guide to learn the latest updates from CMS, including:

  • A breakdown of the new employee turnover & weekend staffing metrics
  • An overview of how Five-Star staffing ratings are calculated
  • How to avoid common reporting issues & penalties
  • What to look for when auditing your Payroll-Based Journal report

Download the guide here, and contact us if you want help strategizing ways for your organization to boost staffing and retention.