One of the top answers to the question, what makes your community better than the competition? is, “It’s our staff . . . our people. They really care.” And, yet research shows that as many as 70% of workers are disengaged – that is, they’re not enthusiastic about what they or their company is doing and they are not committed to the organization. Understanding how to hire and keep the best employees is one of the major challenges for business today, especially for the caregiving senior living industry.
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