Prestige Healthcare Management Adopts OnShift Across All Facilities

July 29, 2013

Managers Gain Visibility into Staffing and Facilities Staff Properly for Quality Care

July 29, 2013, CLEVELAND — OnShift, the leader in web-based staff scheduling and labor management software for the healthcare industry, today announced that Prestige Healthcare Management has adopted OnShift across all facilities. Prestige Healthcare Management has experienced significant benefits with the enterprise-wide implementation of OnShift, including a greater ability to manage and measure staffing, reduce costs and save time.

“Proper, consistent staffing is the foundation of our facilities, and Prestige has always been committed to demonstrating quality care through strong staffing,” stated Bob Norcross, CEO and COO, Prestige Healthcare Management. “By partnering with OnShift, we have been able to take staffing to another level, which is reflected across our financial, operational and clinical successes. We can now measure our staffing efforts, identify patterns and prevent potential issues. We have reinvested the financial savings into other areas of our healthcare operations so both employees and residents benefit. Prestige Healthcare Management is experiencing significant growth, and OnShift is a critical element of our strategy going forward.”

Prestige Healthcare Management is a leading post-acute care services provider that manages over 2,600 beds across the Southeast and Midwest. Prestige Healthcare Management had been experiencing variances in staffing on a day-to-day basis, and sought technology to rationalize their staffing efforts and provide greater control over staffing. Executives at Prestige selected OnShift based on its ability to provide visibility into staffing across properties, track and report on key metrics, reduce costs through overtime reduction, and manage staffing levels to provide high quality resident care. Strong staffing practices at Prestige Healthcare Management, supported by OnShift, have been foundational to the organization’s success.

Key improvements from the OnShift implementation to date include:

  • Gained management oversight into staffing across facilities
  • Gained the ability to identify and measure staffing exceptions, including variances between employee schedules and clock-ins/outs, and cyclical staffing issues
  • Saved time through more efficient scheduling and the ability to fill employee call-offs via text message, email, and/or automated phone call in approximately 20 minutes
  • Gained a comprehensive view into labor management and employee performance through integration with ADP Enterprise eTime time and attendance
  • Increased staffing accuracy as schedulers adjust staff assignments when census fluctuates, ensuring proper care and eliminating costly overstaffing
  • Staffed consistently to foster relationships, improve satisfaction and deliver positive outcomes
  • Reduced overtime which drove financial savings
  • Improved staff engagement and satisfaction through 24×7 online access to and management of schedules by employees

“Prestige is a recognized leader and they innovate across their operations each and every day,” stated Mark Woodka, CEO, OnShift.  “Healthcare reform and reimbursement cuts have truly changed the landscape of the long-term care and senior living industry. Prestige is out in front with a strategic approach that emphasizes positive outcomes, financial performance, efficient operations and ongoing growth. We are pleased to partner with Prestige in staffing and labor management and look forward to continuing to work together in their evolution as a leading post-acute care services provider.”

About OnShift, Inc.

Long-term care and senior living providers rely on OnShift staff scheduling and labor management software to control labor costs and increase efficiencies so nurses have more time for care. OnShift predicts and prevents overtime and understaffing while dramatically reducing time spent on scheduling and managing open shifts. Fully integrated with time-keeping, HR, clinical and payroll systems, OnShift provides a unified view into staffing levels and labor costs across buildings. Customers choose OnShift because it’s the easiest-to-use scheduling solution with a tightly integrated communications platform, delivering fast ROI. For more information visit www.onshift.com.