By reducing overtime to 1.88%
Gained management visibility into staffing
To fill open-shifts
To overall labor budget
HCF Management’s tradition of caring is reflected in its history of high occupancy throughout 27 communities offering skilled nursing, rehabilitative and assisted living services. Over 4,000 employees work for HCF, focused on providing the very best care and enhancing the quality of life for residents and their families.
Reimbursement cuts caused management at HCF to look for new ways to drive efficiencies and control labor costs – the organization’s largest expense. Prior to OnShift, HCF had little visibility into staffing and scheduling, which made it difficult to stay on budget and make adjustments.
HCF selected OnShift because of the efficiencies it would gain within the communities and the visibility it delivered across properties, at the corporate level. The company established three goals for the initiative: 1. Improve access to HPPD measurement; 2. Reduce overtime; 3. Provide greater visibility into staffing.
“I can get a real-time view of where we are when it comes to hours and overtime. This is our biggest cost in the company and seeing it in real-time allows us to intervene before it becomes a problem.”
Scott Unverferth, Director of Operations, HCF Management, Inc.
“We like working with our customer success manager who checks in with us all the time and shares great ideas. Whenever I have a question, OnShift answers it.”
OnShift's award-winning software suite gives you the predictive and intuitive tools you need to find and recruit talent, make quality hires, engage employees and optimize schedules for high quality care, improved productivity and greater profitability.