I recently read a blog by Mike Pumphrey, Director of Marketing for OnShift, a Senior Housing Forum Partner and leader in human capital management software for senior living. Mike described the essential components of a championship basketball team and suggested that management of senior living or long-term care communities might be well served by viewing their staff as a sports team.
I’m paraphrasing Mike, but he noted three things a team needs to be successful and reach its goals.
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