Staff Agency Use Up as Staff Burnout Spreads

The vast majority of skilled nursing and senior living operators, 84%, are currently tapping agency and temp staff to help with staffing shortages, according to the National Investment Center for Seniors Housing & Care’s (NIC) most recent executive survey. 

Now in its 31st iteration since the COVID-19 pandemic began, responses were collected from 70 small, medium and large senior housing and skilled nursing executives from July 12 to Aug. 8. NIC’s survey data shows that while move-ins have accelerated, staffing challenges continue to force operators to look outside their facilities to hire staff.

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