Nursing Homes Use of Staffing Agencies Soars During Pandemic as Workforce Crisis Deepens

An increasing number of skilled nursing facilities have had to depend on staffing agencies, and find other alternative ways to fill shifts, during the height of the pandemic and into this year.

Operators have historically tried to use agencies as a last resort because of additional fees associated with the service; residents need to see familiar faces too, and staff that are on the floor every day will be more confident in what patients and co-workers need.

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