Support
Staff Response Management
System Support
OnShift is designed to be user-friendly and intuitive. When you do need product support, our experts are here to answer your questions and provide helpful information to troubleshoot the issue.
Our live support hours are 8am-8pm, EST.
Explore the following resources and call us at 216-333-1353 for live help.
OnShift is an online employee scheduling platform that allows for bi-directional communication between the employee and manager to efficiently resolve shift openings, under-staffing emergencies and call-offs. Learn more about the company here.
Web Conference and Interactive Support
If you have been invited to a web conference and need to join, please click here to launch and enter the meeting ID when prompted.