Customer Service Team
OnShift’s customer service team is dedicated to your success. They know the ins and outs of how long-term care and senior living providers work, and understand the impact of broader industry regulations and issues on your day-to-day work.
Our specialists bring to each and every implementation an in-depth knowledge of best practices that work across staff scheduling and labor management. They work with a range of staff across organizations, from setting Key Performance Indicators and objectives with senior executives and administrators to hands-on product training for schedulers and facility staff.
Our specialists are committed to your success and achieving a fast ROI. We make sure you are on track to achieve your objectives and pride ourselves on quickly addressing your needs. This dedication has led to consistent customer service ratings of “outstanding”.
We are:
- Committed to your success
- Quick to respond to your needs
- Consistently rated “Outstanding” by our customers
What Customers Say
“OnShift's customer service goes above and beyond. They have called proactively to help ensure the program is going as we expect. They are professional and knowledgeable, and I couldn't be happier."
Jadyne Christensen
Assisted Living Services Director, Friendship Village Tempe
Whitepaper
Executive’s Guide to
Staffing Best Practices
Case Study
Save $2.3 Million through
Less OT & Improve Care
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