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Open Shift Management

How does your facility respond to a staffing emergency, such as a nurse calling in sick just an hour before the shift starts, or a CNA who doesn’t show up for the evening shift? Unexpected call-offs and open shifts leave your facility in a bind and understaffed. Many healthcare providers experience similar staffing emergencies multiple times a day!

Is this how you fill open shifts? Typically a scheduler or Director of Nursing spends hours on the phone, frantically calling down lists of employees and begging someone – anyone – to pick up the shift. This method is time-consuming, stressful, and it detracts from your staff’s primary responsibilities: caring for your patients and residents.

Fortunately, hours spent “calling and convincing” are a thing of the past with OnShift. With just a few clicks of the mouse, OnShift can help you fill open shifts in an instant.

Resolve Open Shifts in Minutes

OnShift’s tightly integrated intelligent communications platform gives you the ability to resolve call-offs and fill open shifts in an instant.  OnShift automatically identifies all qualified and available staff and with just one click, notifies staff via text message, email and automated phone call. Staff responses are automatically captured in OnShift. Potential overtime risks, call-off history, and other factors are displayed so the employee with the best fit can be selected. OnShift closes the loop with final notifications once a replacement has been secured and automatically updates the schedule with the staff assignment.

OnShift’s customers typically resolve staffing emergencies in 10 minutes or less. Instead of spending hours scrambling for replacements, OnShift does all the work, which frees up nurses to spend more time on care.

  • Notify available and qualified staff about an open shift via text message, email or automated phone call
  • Each employee establishes preferences for how and when they want to receive open shift messages
  • Make more informed selections and control costs with insight into potential overtime risks
  • Bi-directional communications capture staff responses and close the loop with final notifications
  • Empower employees through self-service access to schedules to search for open shifts, swap shifts, and make requests

In addition, OnShift’s integrated and intelligent communications platform is robust and flexible so it can be used beyond open shift management. For example, use the communications platform to notify staff about schedule changes, drop shift requests, shift cancellations, PTO approvals, shift recruiting and even emergency alerts.

 

 

 

 


1 Human Capital Management: Finding the Right Vendor Mix, December 2011, www.KLASresearch.com, © 2011 KLAS Enterprises, LLC. All rights reserved.
* Because KLAS defines OnShift as an “early-data solution” in the healthcare industry, it did not meet the minimum KLAS Konfidence levels to be ranked in this report. KLAS does not use the term Konfidence to apply to KLAS’ trust or reliance in the vendor’s product. A KLAS Konfidence level defines the range in the number of organizations that have evaluated a given vendor, product, or service. OnShift’s scores are for long-term care only.