Product Overview
Staff Scheduling Software
Over one million businesses in America operate using a shift-based system. Shifts are often the most effective way to organize a large workforce, but call-offs and no-shows can cause staffing shortages, which quickly escalate into staffing emergencies.
These staffing emergencies lead to hours on the phone looking for additional workers able to fill the shift openings, excessive over-time costs and management resources wasted.
Staff scheduling software has provided a solution to this dark side of shift-based organizations. The leading software in automated staff scheduling is OnShift.
OnShift is a unique web-based, software as a service (SaaS) application designed to assist businesses in managing emergency staffing situations and aid in effective communication between the staff and employer. OnShift is the first staff response management system (SRM) that combines existing communication technologies, a scheduling application and staff directory to automate the resolution of staffing emergencies and the control of overtime.
Communications are simple, instant and accomplished with just a few keystrokes on the web. Schedulers communicate via the web to cell phones (voice or text), email, or land-lines. The staff can respond to scheduler requests in the same way.
No hardware or special expertise is required, just access to the internet for the scheduling professional and a phone or email access for each member of the staff. Intuitive interfaces on the web minimize training for the scheduler–just minutes of instruction prepare members of the staff for participation in automated scheduling and alerting activities.
Staff skills and qualifications, as well as overtime status, are considered as the qualification process is performed within OnShift. The scheduler has the flexibility of altering the list of recipients before broadcasting the alert.
Upon receipt, the staff members that wish to respond can do so by phone, text message or email. Responses from the staff are reported to the scheduler with any appropriate warnings.