We are committed to the success of our customers and offer unique Customer Success Management services to ensure that your scheduling and labor cost management goals are met. Our training and implementation teams take a hands-on approach to make sure all of your staff members and stakeholders are comfortable using OnShift, and that you’re up and running quickly so you can experience rapid value.
But our job does not end after implementation. Our Customer Success Managers coach your teams on scheduling and labor management, through ongoing communications, reporting on progress and key measures, and offering advice and best practices every step of the way.
- Rely on Customer Success Mangers to facilitate adoption and achieve objectives
- Succeed with proven best practices in long-term care and senior living
- Continuously improve your staffing and labor management initiatives
- Work with experienced experts to train all your employees, including Generation Y workers to those who don’t regularly use computers
“OnShift’s customer service goes above and beyond. They have called proactively to help ensure the program is going as we expect. They are professional and knowledgeable, and I couldn’t be happier.”